Receive monthly updates on Metro news, system enhancements, and promotions.
Follow us
A lot of changes are happening today with the launch of Tap&Save and updates to our fare system, and Metro team members are here to help! We will be at Government Square and the Northside Transit Center during peak hours the remainder of this week to answer questions and provide assistance to our riders. Please reach out to our Customer Care Center or contact us on our socials for further assistance.
📍 Government Square:
🗓️ Wednesday, July 16
🕞 3:30 p.m. - 5:30 p.m.
🗓️ Thursday, July 17
🕖 7:00 a.m. - 9:00 a.m.
🕞 3:30 p.m. - 5:30 p.m.
🗓️ Friday, July 18
🕖 7:00 a.m. - 9:00 a.m.
🕞 3:30 p.m. - 5:30 p.m.
📍 Northside Transit Center:
🗓️ Wednesday, July 16
🕞 3:30 p.m. - 5:30 p.m.
🗓️ Thursday, July 17
🕖 7:00 a.m. - 9:00 a.m.
🕞 3:30 p.m. - 5:30 p.m.
🗓️ Friday, July 18
🕖 7:00 a.m. - 9:00 a.m.
🕞 3:30 p.m. - 5:30 p.m.
Visit https://www.go-metro.com/fare-update/ for more information about Tap&Save and Metro`s fare update.
Metro’s new fare structure takes effect tomorrow, July 16, 2025, bringing important updates for riders:
The fare increase averages approximately 10% across all service types. Under the new structure, local fares will be $2.20, and express route fares will be $3.00.
Children under 55 inches tall will ride free with a fare-paying adult (limit two children per adult).
Metro’s new Tap&Save payment model simplifies how riders pay their fare and ensures they always get the best deal. Instead of buying a pass upfront, riders can load funds onto their smartphone or smart card and simply tap or scan each time they board. The system tracks daily and monthly spending and automatically caps costs at the equivalent of a 24-hour or 30-day pass.
Get the full details at go-metro.com/fare-update
Reminder that we want to hear from you!
Join us at one of our public meetings this week to learn about our proposed Fall Service Adjustments and give your feedback.
If you`re unable to attend a public or virtual meeting, you can also provide feedback by completing an online comment form by visiting https://www.surveymonkey.com/r/metroservicechanges or by email at routecomments@go-metro.com. Feedback received by 11:59 p.m. on July 18, 2025 will be considered in final decision-making by the Metro Board.
Find meeting details and the full schedule at go-metro.com/serviceimprovements.
This week’s Metro’s Most Wanted are the top riders of Route 4!
Check out the top three riders on the Transit app leaderboard—if you see your nickname on the poster, send us a direct message to claim your prize. Free bus passes and bonus Rider Rewards points are up for grabs!
Keep riding, keep using the Transit app and you could be featured next.
Reminder that Metro`s new Tap&Save program launches Wednesday, July 16!
We’ve heard your questions and put together a handy FAQ to answer the most common ones about our new payment system.
Take a look! If you have further questions, please leave them in the comments or message us directly. We are here to help!
